🔐 OFFICIAL DOCUMENT

Bos01 Privacy Policy – Personal Data Protection for Malaysian Players

Your privacy is not merely a legal obligation to bos01 — it is a personal commitment. This document transparently explains how we collect, use, and protect your information.

Updated: 1 July 2026 Bahasa Melayu (ms-MY) Malaysia PDPA Compliant Version 3.1
🔒 bos01's Privacy Commitment
No third-party data sales
256-bit SSL encryption for all data
Member data access & deletion rights
Personal Data Protection Act 2010 Compliance
Data breach notification within 72 hours

🛡️ Why Your Privacy Is Safe with bos01?

Six layers of protection keeping your personal data secure at all times

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End-to-End Encryption

Every piece of information you submit to bos01 — from your login credentials to your Touch 'n Go or DuitNow payment details — is encrypted using 256-bit SSL. No third party can intercept your data in transit.

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No Data Sales

Bos01 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — it is not a business asset of ours.

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PDPA 2010 Compliance

All of bos01's data handling practices comply with Malaysia's Personal Data Protection Act 2010. We undergo annual compliance audits to ensure the highest standards are consistently maintained.

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Right to Erasure

You have the full right to request the deletion of your personal data from bos01's systems at any time. Requests will be processed within 30 days, subject to any legal data retention requirements.

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Full Transparency

You may request a complete copy of all personal data bos01 holds about you at any time. No secrets — we are fully transparent about what we collect and why.

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Rapid Breach Notification

In the event of any security breach affecting your data, bos01 is committed to notifying you within 72 hours of the breach being detected — well ahead of what the law requires.

Important Notice to All bos01 Members

By using the bos01 platform, you agree to this Privacy Policy. We encourage you to read the full document to understand your rights and how we handle your data. If you have any questions, the bos01 privacy team is ready to assist via support@bos01.biz.

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Section 1

Personal Information Collected by bos01

Bos01 only collects data that is strictly necessary to deliver the best service to you. We do not collect excessive data, and every category of data we collect has a clear and legitimate purpose. Below is the complete table of data collected by bos01:

Data Categories Example Information Collection Methods Mandatory?
Identity Full name, date of birth, MyKad number RegistrationKYC Yes
Contact Phone number, email address Registration Yes
Financial Bank account numbers, e-wallet information DepositWithdrawal Yes
Technical IP address, device type, web browser Automatic Automatic
Usage Gaming history, betting preferences Automatic Automatic
Marketing Promotional preferences, campaign responses Preferences No
About Financial Information

Bos01 does not store credit or debit card numbers directly. All transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, or CIMB Clicks are processed by certified, PCI-DSS-compliant payment processors.

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Section 2

How bos01 Uses Your Data

Data collected by bos01 is used solely for the purposes stated below. We do not use your data for any other purpose without first obtaining your consent.

  • Account management: Creating, verifying, and managing your bos01 account — including eligibility checks, identity verification, and the processing of deposits and withdrawals.
  • Platform security: Detecting and preventing fraud, multi-account usage, bonus abuse, and any activity that violates bos01's Terms & Conditions.
  • Service improvements: Analysing usage patterns in aggregate (not individually) to improve platform design, introduce new games, and enhance the overall user experience.
  • Service communications: Sending you important notifications regarding your account, transactions, security updates, and changes to terms via SMS or email.
  • Marketing (with consent): Sending you promotional information, bonus offers, and bos01 special campaigns — but only if you have given explicit consent to receive marketing communications.
  • Legal compliance: Fulfilling legal obligations, including reporting to the relevant authorities where required under Malaysian law.
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Section 3

Data Storage & Security Measures

Your personal data is stored on secure servers protected by multiple layers of security. bos01 continuously invests in security infrastructure to keep your data safe from ever-evolving cyber threats.

Server Location

Data is stored in ISO 27001-certified data centres with strict physical access controls, redundant cooling systems, and uninterruptible power supply (UPS) backup.

Data Backup

Automatic backups are performed every 6 hours to geographically separate locations. Backup data is also encrypted using AES-256 standard.

Retention Period

Active account data is retained for as long as the account remains active. Following account closure, data is kept for 7 years to meet Malaysian legal requirements.

Security Testing

Penetration testing is conducted quarterly by independent cybersecurity firms to identify and patch any vulnerabilities.

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Section 4

Data Sharing with Third Parties

Bos01 does not share your personal data indiscriminately. There are specific circumstances where sharing data is necessary to provide you with a complete service, and we handle such instances with the utmost care.

  • Payment processors: Information required to process your deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, or Malaysian banks is shared with the relevant payment processors. Only the minimum information needed to complete each transaction is shared.
  • Game software providers: Minimum technical information is shared with third-party game providers (e.g. slots or Live Casino providers) as necessary to ensure games run correctly within your account.
  • Legal authorities: bos01 will comply with lawful directives from Malaysian authorities that have jurisdiction to request specific information. We will not disclose more than what is legally required.
  • Audit services: Independent audit firms engaged to conduct compliance and security reviews may require access to certain data, protected under strict confidentiality agreements.
What bos01 Does NOT Do

Bos01 no sell your data to advertisers. We no share your gaming profile with insurance companies or financial institutions. We no use your data to build marketing profiles that are sold to third parties.

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Section 5

Cookie & Tracking Technology Policy

Bos01 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of each type of cookie we use:

Manage Your Cookie Settings

You can manage or withdraw your cookie consent at any time through the "Privacy Settings" section in your bos01 account. Changes take effect immediately. Please note that disabling optional cookies may affect certain platform features.

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Section 6

Your Rights as a Data Subject

As a bos01 member, you hold important rights under Malaysia's Personal Data Protection Act 2010. bos01 is committed to facilitating the exercise of all these rights without any obstacles.

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Right of Access

Request a copy of all data we hold about you

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Right to Rectification

Correct inaccurate or outdated data

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Right to Erasure

Request deletion of your personal data

Right to Object

Object to data processing for marketing purposes

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Portability Rights

Receive your data in a machine-readable format

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Withdraw Consent

Withdraw marketing consent at any time

1
Submit Request

Email your request to privacy@bos01.biz or contact bos01 customer support via live chat. Please state the type of right you wish to exercise and provide the necessary identity verification details.

2
Identity Verification

Bos01 may require additional identity verification to protect your account from unauthorised requests. This process is typically completed within 1–2 business days.

3
Processed Within 30 Days

Bos01 will process and fulfil your request within 30 days of identity verification. You will receive a written response via your registered email.

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Section 7

Children's Data Protection

Bos01 has a zero-tolerance policy on underage participation. Our platform is strictly for individuals aged 18 and above, and we take the protection of minors very seriously.

  • Bos01 does not knowingly collect any personal data from individuals under the age of 18.
  • Should we find that data from a minor has been inadvertently collected, we will delete it immediately and close the associated account.
  • Parents or guardians who discover that their child has registered on bos01 are encouraged to contact us immediately at support@bos01.biz for prompt action.
  • Bos01 applies an age verification process during registration and may request MyKad verification to confirm a member's age at any time.
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Section 8

Changes to This Privacy Policy

Bos01 reserves the right to update this Privacy Policy from time to time to reflect changes in our service practices, new legal requirements, or improvements to how we protect your privacy.

  • Any material changes to this Privacy Policy will be communicated to all bos01 members via in-platform notifications and/or email at least 14 days before the changes take effect.
  • The "Updated" date at the top of this document will always reflect the date of the most recent revision.
  • Continued use of the bos01 platform after the effective date of any changes constitutes acceptance of the updated privacy terms.
  • All previous versions of bos01's Privacy Policy are archived and available upon request through customer support for reference purposes.
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Section 9

Contact bos01's Privacy Officer

Bos01 has appointed a Data Protection Officer responsible for ensuring full compliance with Malaysia's privacy laws and addressing any privacy concerns raised by members.

Privacy Email
privacy@bos01.biz
Live Chat
Within the bos01 platform, 24/7
Response Time
Within 24 business hours
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Your Privacy Is Protected. Now Let's Play!

Bos01 puts your security and privacy first, above all else. With robust data protection and a transparent platform, you can play with complete peace of mind.

100% Data Protected
PDPA 2010 Compliant
Member Rights Guaranteed

For individuals aged 18+ only. Play responsibly.

Bahasa Melayu